Station 001 / Lumen ObservatoryHeading Q3·26

✦  A working instrument for the modern agency

Run your agencylike an observatory.

Brief →

Lumen replaces the spreadsheet rituals, the four-tab handoffs, and the Monday-morning status meetings with a single instrument. You watch the entire fleet — clients, retainers, hours, margin — from one console.

Live00:00:00 UTC
Active retainers
47
+3
Leads captured (wk)
1,284
+12%
Margin avg
38.6%
▲ 4.2pt
Pipeline (90d)
$2.41M
12 deals

Reservoir 89%  ·  Index Stable

Sample readout — Bright Pixel, NYC

0015304560
Bright Pixel · NYCEleven Studios · LisbonScale Digital · AustinNorthbound · TorontoAtlas & Bone · LondonField Office · BerlinFoundry XII · SingaporePlain Sight · MelbourneBright Pixel · NYCEleven Studios · LisbonScale Digital · AustinNorthbound · TorontoAtlas & Bone · LondonField Office · BerlinFoundry XII · SingaporePlain Sight · Melbourne
A note from the operators

We built Lumen because we kept losing hours to the in-between: the cross-checking, the resending, the asking-around. An agency is a living instrument — it deserves an instrument panel.

I.   Instruments

The console.

Six dials. Each one tuned to the way agencies actually run — retainers, handoffs, margin, fleet capacity. None of them optional, none of them gated behind a higher tier.

001

Project Boards

Workflow

Kanban, list, timeline. Drag tasks, set deadlines, assign owners. Every view of the work, none of the duct tape.

Real-time sync · 12 view types
002

Client Portal

Surface

Branded portals with approval workflows. Give clients visibility without giving them the keys to the cockpit.

White-label · SSO ready
003

Revenue Tracking

Telemetry

Margin per client, profitability per project, pipeline at a glance. The numbers your finance lead has been asking for.

Live margins · Cash flow
004

Smart Scheduling

Resource

Capacity-aware allocation. See who is overloaded, who is under, and plan a sprint without the chaos.

Heatmaps · Conflict alerts
005

Workflow Automation

Engine

Automate the boring layer. Status changes, notifications, approvals, handoffs — set the rule, walk away.

Visual builder · 80+ triggers
006

Team Permissions

Control

Fine-grained roles and access boundaries. Keep contractors in their lane and leadership in the loop.

RBAC · Audit trail

II.   Field Notes

Reports from the expedition.

From the operators who switched first.

MAR · 2026NYC
We dropped four tools in the first week. Basecamp, Harvest, Monday, and a spreadsheet we were embarrassed to show anyone.

Sarah K.

COO · Bright Pixel

FEB · 2026Lisbon
Finally a CRM that understands retainers aren't one-off projects. The revenue tracking alone paid for itself in the first month.

Marcus L.

Founder · Eleven Studios

JAN · 2026Austin
Our PMs went from spending two hours on Monday morning status updates to zero. The automations handle everything end-to-end.

Priya R.

Director of Ops · Scale Digital

III.   The Ledger

One plan. Everything in.

One month free trial · No card on file

Volume I

Agency

Recommended
$19.99

per seat / month

Every instrument, every seat. No tier games, no feature gating, no upsell at the moment you finally need it.

  • 01Unlimited team members
  • 02Unlimited projects & retainers
  • 03Workflow automation engine
  • 04Revenue attribution
  • 05Branded client portals
  • 06Custom fields and views
  • 07Advanced permissions
  • 08SSO / SAML
  • 09Priority support
Begin trial

Volume II

Enterprise

Bespoke

annual contract

For agencies running at scale, with compliance, procurement, and dedicated success requirements.

  • 01Everything in Agency
  • 02Dedicated success manager
  • 03Custom integrations
  • 04SLA guarantee
  • 05On-premise option
Speak to sales

Final transmission

Calibrate your agency.

Two minutes to set up. One month to decide. Bring your team, bring your retainers, bring your messy spreadsheets — Lumen takes the rest.

Begin one-month trial

No card · Cancel anytime · Export your data on day one